Skip to main content
What can we help you with?
Book a service
Booking takes a few minutes and four short steps: what you want done, when, where, and a last look before you confirm. Some businesses add a fifth step to take a deposit. By the end of this article you will have booked an appointment and know what to expect afterwards.
Before you start
Sign in first if you can — choose Login at the top right. You can browse services and check times without signing in, but confirming needs your account, because the appointment is tied to the vehicle and address your detailer keeps for you. See Booking as a new customer if you do not have an account yet.
Book an appointment
- Choose Services at the top of any page, or Book Now on the home page.
- Select Services — tick every service you want. Each card shows what it includes and its price. Choose Next.
- Select Date & Time — pick a day under Date, then choose one of the times offered. Times are half an hour apart, and how many you see depends on how long your services take and on what the business already has that day. Past days cannot be picked, and on today’s date only times still ahead are offered. Choose Next.
- Your Details — check the vehicle under Select Vehicle and the place under Select Location; your first vehicle and address are picked for you. Add anything the technician should know under Notes (optional). Tick the box if you want appointment texts. See Choose a vehicle and a service address for what each field expects. Choose Next.
- Deposit — only when the business asks for one. Enter your card under Card details and choose Continue. See Pay a deposit when booking.
- Review & Confirm — the Booking Summary lists your services, the date and time, and the Total with tax. When it is right, choose Confirm Booking.
The page says Booking Confirmed! and offers View my bookings, which opens your Upcoming list.
What happens next
- A confirmation email goes to the address your detailer has on file.
- If you ticked the text-message box, a confirmation text follows, and reminders come the day before and an hour before — unless the business has set its reminders differently.
- The business assigns a technician; you do not choose one, and nothing in the portal shows who is coming.
If something goes wrong
- That time is no longer available. Please choose another. — somebody took the slot between your pick and your confirmation, or the time came and went while the page sat open. The page returns you to the date step with a fresh list of times.
- This business is closed that day. Please choose another date. or No times are available that day. — pick another day; the portal never shows why a day is full.
- We could not complete your booking. Please try again. — try once more; if it repeats, contact the business.
Good to know
- Changing your services or your vehicle after picking a time clears the time: the appointment length changes, so the portal offers you the times that still fit.
- The total on the review step is the price for the services you picked, with tax for the address you chose. Anything the technician adds on the day appears on your invoice, not here.
- To change or cancel, contact the business — see Change or cancel a booking.