Working offline

The checklist for a new phone, handing one back or reinstalling — get pending work to the office first, then sign out, then sign in on the new device.

A short checklist for Offline, Sync error, pending changes that won’t go, or a missing job — what each sign means, what fixes it, and what never to do.

What the Needs review screen is for — a change the office refused, or money that never reached them — and what Retry, Dismiss and Clear all do.

What happens to work you do with no signal — where it’s kept, the five moments the app sends it, what the office sees, and what “pending” counts.

The thin bar on every screen — Up to date, Syncing…, Offline, Sync error — plus the last-synced time, the pending count, the company and the red badge.

What the mobile app does with no signal — most of your day — and the few actions that wait for a connection, with the exact notice each one shows.