Marketing

What a customer turned off by clicking the opt-out link in a review request, what it does not affect, how it shows on their page, and how to lift it.

What happens when a customer leaves a review, how to publish a response or hide one, what the AI draft does per plan, and how reviews reach the booking page.

How the app emails a customer for a rating after a finished job, the delay and cooldown you set, what must be true for it to go out, and where the review lands.

The three ways a customer says stop — the unsubscribe link, STOP by text, the review opt-out link — what each stops, and which the app handles for you.

How many automatic texts each plan includes, which messages count, where to see your usage, the warnings you get, and what happens past the allowance.

How to write a marketing email, choose who gets it by tag, service, vehicle, recency or spend, save the audience as a segment, and send now or on a schedule.